Frequently Asked Questions

Get instant answers to common questions about membership, verification, security, and the Synergy experience.

Is Synergy only for millionaires? +

While our platform attracts a high number of financially successful individuals, our criteria are more focused on lifestyle, sophistication, and professional accomplishment rather than a single net worth requirement. We seek members who are serious about finding an authentic, meaningful connection.

How does the verification process work? +

Our mandatory, multi-step verification process involves identity confirmation and a background screening, often checking professional or educational credentials. This ensures all members are authentic, maintaining the platform's integrity and exclusivity.

What is the difference between Select and Elite membership? +

The Elite Membership (our most popular tier) unlocks unlimited messaging, top profile visibility, and access to all exclusive events. The Select Membership offers essential features but has limits on communication and visibility.

For a full comparison, please visit the Join Page.

Is my personal information kept confidential? +

Absolutely. Confidentiality is our founding principle. We use bank-grade encryption, and you have full control over what personal information is visible. We recommend utilizing our Private Browsing Mode for maximum discretion.

How do I report suspicious behavior? +

Use the "Report" button on any member's profile, or email help@synergy-dating.com immediately. Our safety team reviews all reports within 2 hours and takes appropriate action to maintain platform safety.

Can I pause my membership? +

Yes, Elite members can pause their membership for up to 3 months per year. During this time, your profile will be hidden but all your data and matches will be preserved for when you return.

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