At Synergy, we understand that discretion and privacy are paramount for our elite clientele. This comprehensive policy details how we collect, use, and protect your personal data to ensure the most secure and confidential dating environment possible.

1. Data Collection and Usage

We only collect data essential for Curated Matching and Trust Building. This includes:

• Contact details and demographic information
• Encrypted payment information
• Profile preferences and interaction data
• Device and browser information for security

We never sell or rent your personal data to third parties. Data is used exclusively to enhance your matching experience and platform security.

2. Trust Level Data Processing

Our Trust Level system processes various signals to calculate confidence indicators:

• Account Activity Data: Login frequency, profile completeness, platform engagement
• Community Signals: Interaction patterns, reporting history, community feedback
• Optional User-Provided Information: Additional details users choose to share

Important: Trust Levels are confidence indicators only. We do NOT verify user identity, conduct background checks, or guarantee user authenticity. Users must exercise independent judgment.

Trust Level data is used solely to:

• Display confidence indicators to other users
• Improve platform security patterns
• Enhance community trust signals

This data is NEVER used as verification or safety assurance.

3. Security Measures

We employ multiple layers of security to protect your information:

All data is stored on secure, Australian-based servers and is subject to stringent access controls. Our dedicated team monitors all platform activity 24/7 to ensure your security.

4. Profile Visibility and Control

You maintain full control over your profile visibility and data:

• Private Browsing Mode (Premium feature) ensures your profile is only visible to users you select or approve
• By default, only non-identifying information is displayed to general members
• Complete control over what information is shared in your public profile
• Ability to download your data or request complete deletion at any time

5. Data Retention and Your Rights

We retain your data only as long as necessary for the purposes outlined in this policy. You have the right to:

• Access all personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (Right to be Forgotten)
• Object to processing of your data
• Data portability to transfer your data to another service

6. Third-Party Services

We work with carefully vetted third-party service providers for essential functions like payment processing and analytics. These providers are bound by strict data protection agreements and may only process your data according to our instructions.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes and update the "Last updated" date at the top of this policy.